Technology changes quickly and it takes real commitment to stay current on the wide variety of software, hardware, network design and security solutions.
If your technology provider doesn’t invest the time to stay current, you’re much more likely to be limited by your system as your company grows. You’re more vulnerable to a range of issues that drag down productivity and hurt your bottom line.
To help our customers benefit from the right technology at the right time, we follow these guiding principles:
Stay abreast of technology changes.
Every employee in our company—from the CEO down—has an annual education plan. Our computer technicians are certified and regularly re-certified on the products and services that enable VoIP, network security, data backups, data recovery and computer security.
Your company benefits from a technology partner who knows your system—and what updates and patches it needs to continue to serve your business needs.
Implement solutions that enable growth.
You don’t want a server or phone system that won’t grow with your company. We help you make the right technology choices to achieve your business goals without locking you in or limiting your options.
Align the latest technology with customer business goals.
Emerald’s technology roadmap service matches short-term and long-term business goals with specific technology solutions to help you meet those goals. We help you look forward and project what technology will best balance cost against future needs.
As you grow, you’ll have peace of mind, knowing we’ll be around to provide ongoing support and consultation.