Emerald Data named to Forbes list of Georgia Business Leaders
ATLANTA, February 24, 2014 -- Local or Cloud-based. Microsoft or Apple. Office or Salesforce. "It doesn't matter what technology
a company uses," says Darrell Rodgers, president of Emerald Data Networks, Inc. "I'm vendor agnostic.
The important thing is that a company's technology achieves its business objectives."
The Atlanta-based IT firm works with businesses of a variety of types and sizes, on both an ongoing and project basis, setting up data networks, implementing communication solutions, installing security
and audiovisual systems. Often that means working with and building on technology already in place.
Other times it means starting from scratch. "I approach every customer as a unique situation," Rodgers says. For example, the company recently replaced an Atlanta bakery's 15-year-old phone system with an up-to-date VoIP (Voice over Internet Protocol) system. "Now they can call internally to their five stores in the metro area without paying for outside phone lines; they save money every month," Rodgers says.
"They can also transfer calls between sites, monitor phone availability at each site and
make do with less staff without missing a call at any of their stores." The new system
also allows the bakery to add new sites anywhere in the world it wishes. The owner of a manufacturing company
is now able to oversee his workers and monitor all systems - whether off site with a client or while relaxing on the back porch of his lake house.
"He can even make phone calls that appear to be coming from the office," Rodgers says.
Some clients want EDN to do everything technology-related for them, including managing subcontractors. Others,
including Delta Air Lines and Black Box International, have special projects that require EDN's specific expertise.
"While most people think of technology as an expense, I know better," says Rodgers. Instead of trying to persuade customers they need to upgrade their software or buy a new server, EDN holds planning meetings with clients every year to determine how to achieve their business goals. "With the right technology," Rodgers explains, "employees can do their jobs faster and better, and a company is much more likely to be successful. That's why we're vendor agnostic. We are achievement people, not salespeople."
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About Emerald Data Networks, Inc.
Emerald provides end-to-end technology solutions for businesses in the Southeastern U.S. that depend on their networks to drive revenue. Companies that can't afford downtime need dependable, comprehensive service from a trusted vendor. Emerald provides these organizations with voice and data solutions, project management and technology audit/planning. Emerald services are grounded in expertise, integrity and honesty. Emerald technicians recertify their customer service and technical skills annually. For more information, visit www.emeralddata.net.