Do you have staff that works from home or a remote office? Maybe your staff travels a significant portion of the time. VoIP makes it easier to keep all those workers connected and communicating with customers and associates—which means your company benefits from a larger labor pool, improved customer service and reduced overhead costs.
With VoIP, remote workers can take advantage of a full range of voice communications by connecting to your company’s network directly from a laptop computer. They can download their user profile and features to any phone connected to the network by simply logging into it with their extension number and PIN. The phone functions just like their own office phone, letting them make and receive calls, fax and email as if they were sitting at company headquarters.
If you’ve already implemented VoIP, Emerald’s technical staff can help you extend your system to support all your remote and traveling workers regardless of whether they will be using a wired connection from their home or satellite office or a wireless connection like Wi-Fi. Our certified engineers have experience supporting most leading VoIP systems, including HP, Asterisk, Cisco, Allworx and ShoreTel.
If you have not yet implemented VoIP, Emerald can help you evaluate your VoIP options and identify the right system for your business. We can connect all your remote workers, regardless of their location. We can also implement the system, train your staff and provide ongoing support.
Contact us today to find out how Emerald can get your remote offices and road warriors connected, communicating and productive.